DV77 | Terms and Conditions
Welcome to DV77. These Terms and Conditions govern your access to and use of the DV77 website, account services, games, promotions, payment features, and related content. By registering an account or using DV77, you confirm that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree with any part of these Terms, you must stop using the website immediately.
1. Eligibility
To use DV77, you must be at least 18 years old, or the minimum legal age for gambling in your jurisdiction, whichever is higher. You must only access DV77 where online gambling is lawful for you. By using the site, you confirm that you are legally permitted to do so and that you accept full responsibility for complying with local laws.
DV77 may restrict or refuse access where eligibility cannot be confirmed or where use of the site appears unlawful. DV77’s public pages also state that users must provide true details and complete identity checks before withdrawals.
2. Account Registration
To access certain features, you may need to register an account. When creating an account, you agree to provide complete, current, and accurate information, including your name, date of birth, contact details, and any other information requested by DV77.
You are responsible for keeping your account details accurate and up to date. DV77 reserves the right to suspend, restrict, or close any account where information provided is false, incomplete, misleading, or cannot be verified.
3. One Account Rule
Only one account is permitted per person unless DV77 expressly approves otherwise. Multiple, duplicate, or linked accounts may be suspended or closed without notice.
Where duplicate account activity is identified, DV77 may cancel related bonuses, void winnings, restrict withdrawals, or permanently close the affected accounts. DV77’s published terms already state that multiple accounts are not allowed.
4. Account Security
You are responsible for maintaining the confidentiality of your login details and for all activity that takes place under your account. You must not share your account, password, or access credentials with any other person.
If you believe your account has been accessed without authorisation, you must contact customer service as soon as possible. DV77 may suspend an account where suspicious access, unauthorised use, or security concerns are detected.
5. Identity Verification
DV77 may require identity verification at any stage of account use. This may include proof of identity, proof of address, proof of payment ownership, or any other supporting documents reasonably requested for verification or compliance purposes.
Withdrawals may be delayed, restricted, or refused until verification is completed. Any false, altered, or misleading document may result in account suspension, closure, or forfeiture of associated funds. DV77 publicly states that KYC checks are required before processing withdrawals.
6. Deposits and Withdrawals
DV77 supports a range of payment methods. Available methods may vary depending on account status, region, verification level, and payment provider availability.
By making a deposit or requesting a withdrawal, you agree that:
- the payment method used belongs to you or is lawfully authorised for your use
- all payment details supplied are accurate
- deposits may be subject to security review
- withdrawals may only be processed after verification is completed
- bonus conditions, wagering requirements, or compliance checks may affect withdrawal eligibility
DV77 may delay, reject, or cancel any transaction where there are security concerns, payment disputes, incorrect payment details, suspected fraud, or other account irregularities. DV77’s public terms say deposits may be instant, withdrawals may depend on method and verification status, and incorrect payment details can affect processing.
7. Bonuses and Promotions
DV77 may offer welcome bonuses, cashback, reload promotions, free spins, loyalty rewards, VIP benefits, or other promotional offers from time to time. All promotions are subject to their own specific terms in addition to these Terms and Conditions.
Unless stated otherwise:
- each promotion may only be claimed once per person, household, device, IP environment, or payment method
- bonus funds and related winnings may be subject to wagering requirements before withdrawal
- some games may be excluded from bonus wagering, or may contribute at a reduced rate
- abuse of promotions may result in cancelled bonuses, void winnings, or account restrictions
DV77’s public content says bonus offers carry wagering requirements, commonly around 30x to 35x depending on the offer, and that some terms may apply to specific games or bonus winnings.
8. Fair Use and Prohibited Activity
You must use DV77 fairly and lawfully. The following conduct is prohibited:
- creating duplicate or false accounts
- using bots, scripts, or automated tools
- exploiting system errors, bugs, or technical faults
- engaging in fraud, chargeback abuse, collusion, or money laundering
- using stolen, third-party, or unauthorised payment methods
- abusing promotions or account features in bad faith
- providing false or forged documents
Where prohibited activity is detected, DV77 may suspend or close the account, void bets, cancel promotions, withhold winnings, or take any other action considered appropriate.
9. Games and Game Outcomes
DV77 offers online gaming content, including pokies, table games, and other categories that may change over time. Game outcomes are determined according to the rules of each game and, where applicable, by random number generation systems.
By participating in any game, you acknowledge that results are not guaranteed and that each wager carries a risk of loss. DV77’s public terms state that games operate on an RNG basis and that game fairness is part of the platform’s published conditions.
10. Technical Errors and Malfunctions
DV77 is not responsible for any interruption, delay, communication failure, software issue, game malfunction, or technical error that is outside its reasonable control.
If a technical fault, pricing error, bonus misconfiguration, or game malfunction occurs, DV77 reserves the right to void affected bets, correct account balances, cancel related winnings, and reverse any benefit gained as a result of the error. DV77’s public terms also state that bets affected by malfunction may be cancelled or refunded.
11. Suspension and Account Closure
DV77 may suspend, limit, or permanently close an account where it reasonably believes that:
- these Terms have been breached
- account information is false or unverifiable
- required verification has not been completed
- prohibited conduct has taken place
- the account presents a fraud, security, or compliance risk
Where appropriate, DV77 may also withhold or void balances, bonuses, or winnings connected to the breach.
You may request account closure by contacting customer service.
12. Responsible Gambling
DV77 encourages users to gamble responsibly and to treat gaming as entertainment only. You should never gamble with money you cannot afford to lose.
DV77 does not claim that gambling is suitable for everyone. If gambling begins to feel difficult to manage, you should stop playing and seek appropriate support. DV77’s public pages also refer users to responsible gambling information and support guidance.
13. Privacy and Data Use
By using DV77, you agree that personal information may be collected, stored, and processed for legitimate business purposes, including:
- account registration and management
- identity verification
- payment processing
- fraud detection and security monitoring
- compliance and legal obligations
- customer support and service improvement
DV77 will handle personal data in accordance with its privacy practices and any applicable legal requirements.
14. Complaints and Disputes
If you have a complaint, you should first contact DV77 customer service and provide the relevant details, including your account information and a clear description of the issue.
DV77 will review complaints internally and aim to respond within a reasonable period. If the matter cannot be resolved through normal support channels, DV77 may review the issue further under its internal dispute procedures.
15. Changes to These Terms
DV77 may update, amend, or replace these Terms and Conditions at any time. Any revised version becomes effective once published on the website, unless stated otherwise.
Your continued use of DV77 after updated Terms are posted will be treated as acceptance of those changes. DV77’s public terms likewise state that changes take effect when published.
16. Limitation of Liability
To the fullest extent permitted by law, DV77 shall not be liable for any indirect, incidental, special, or consequential loss arising from your use of the website, including but not limited to loss of profits, loss of opportunity, business interruption, or data loss.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
17. Governing Law
These Terms and Conditions shall be governed by the laws stated by DV77 in its published legal materials. DV77’s public terms currently refer to Australian law and jurisdiction.
18. Contact
If you have questions about these Terms and Conditions, or if you need assistance with your account, you may contact DV77 customer service through the available support channels listed on the website.